Why do we need documentation? This should be a "No brainer", but many people often forget some reasons Problem is that our user base thinks that our efforts are "for them" No! Our user base just benefit from our efforts! This is a developer culture -- not a user culture -- sorry! Just like Linux is a developer culture But.. note that Red Hat is more of a money culture Developers hack for the "oh my god I got it to work" rush Without docs, the rush is harder to achieve, and some developers just give up Noone wants developers to give up.